FAQs

Freight forwarding is a service used by companies that have a requirement to transport goods or personal belongings nationally, internationally or multi-nationally or who import and export goods internally or worldwide. While the freight forwarder may not actually move the freight itself, it acts as an intermediary between the client and various transportation services.

Market demand. Traditionally from December through to April, it is called the "slow season." Because the retail market slows down after Christmas. However from mid January through to early February there is an upsurge of cargo moving to beat the Chinese New Year deadline. This usually keeps rates high as there is always space problems for cargo getting on vessels. From May through to November is the "peak season" where there is a big demand for cargo movement, so the Carriers raise the rates during this period, with the GRI (general rate increase), and PSS (peak season surcharge).

Yes, we can ship just about anything!

Yes, we can customs clear your goods at all of the major UK Ports and Airports.

It will have a bearing on cost and sometimes (particularly with airfreight) which shipping modes should be used. Most shipments are charged on either the weight or volume, whichever leads to the higher chargeable weight by volume.

Just give us all three dimensions and we will calculate the chargeable weight for you.

Yes, we have receiving warehouses near most major ports and airports, in the UK and overseas.

Depending on the shipment terms there could be destination charges such as handling, customs clearance and onward delivery. Duty/VAT is payable for goods arriving in the EU with similar taxes overseas. Also Customs authorities might wish to X-Ray or examine your goods which might incur local charges.

Yes. However we are not an international removal company. We can help you ship but we can't help you load. An empty container can be delivered to your premises and you will be responsible for loading it properly.